Understanding the 2020 Industry Pulse Report

To determine how healthcare leaders are responding to emerging trends, Change Healthcare partnered with the HealthCare Executive Group (HCEG) to conduct our 10th annual Industry Pulse Survey. We collected anonymous, confidential responses from hundreds of payer and provider leaders—80% at the director level or above.

Download our report on the 2020 Industry Pulse Survey Results to learn how payers and providers are aligned—and misaligned—on healthcare topics such as consumerism, value-based care, and revenue cycle advancements. The results reveal:

  • Divided opinions about the provision of standardized cost and quality data to consumers
  • How payers and providers are adopting consumer-centric strategies at varying paces
  • Key barriers to implementing value-based care arrangements
  • Trending initiatives to address issues related to social determinants of health

Fill out the form to read the report.